Run, Hide, Tell: what to do in a terror attack (UK guide)

Run, Hide, Tell is the UK police’s advice for a firearms or weapons attack. Run to a place of safety if there is a safe route, leaving your belongings behind. If you can’t, hide behind solid cover, lock or barricade yourself in and silence your phone, including vibrate. Then tell the police by calling 999 when it is safe to do so. When armed police arrive, keep your hands visible and do what they tell you.

Updated 1 October 2026 · Sources: Counter Terrorism Policing (ProtectUK), MI5 threat levels, GOV.UK, Metropolitan Police, British Transport Police, Dorset Police.

Caught up in an attack? Get safe first, then call 999

Call 999 (or 112) as soon as it is safe. If you can’t speak, stay on the line: see how to make a silent 999 call. To report something suspicious that is not an emergency, call the anti-terrorist hotline on 0800 789 321.

The three steps at a glance

Run

Escape if there is a safe route. Leave belongings behind and don’t stop to film. Running is far better than surrendering or negotiating.

Hide

If you can’t run, find solid cover, lock and barricade the door, move away from it, stay quiet and silence your phone and vibrate.

Tell

When it is safe, call 999. Say what is happening, where, and describe the attackers. Stop others walking in if you safely can.

SEVERE

The UK national terrorism threat level since 30 April 2026: an attack is highly likely. Check MI5 for the latest level.

0800 789 321

The confidential anti-terrorist hotline for reporting suspicious activity. You can also report online. In an emergency, call 999.

Sources: ProtectUK “Run Hide Tell” (Counter Terrorism Policing, May 2026), ProtectUK “Action Counters Terrorism”, GOV.UK Security Minister statement (14 May 2026).

What does Run, Hide, Tell mean?

It is Counter Terrorism Policing’s three-step advice for anyone caught up in a firearms or weapons attack, whether in a street, shop, venue or station. Run if there is a safe way out. Hide if there isn’t. Tell the police by calling 999 when it is safe. Police forces across the UK, including Police Scotland and British Transport Police, promote the same advice.

What should you do if you can’t run?

Hide. Find cover that can withstand an attack: police warn that bullets can go through glass, brick, wood and metal, so look for solid, heavy, reinforced walls. Lock yourself in a room, barricade the door and move away from it. Be quiet, put your phone on silent and turn off vibrate. Avoid dead ends and bottlenecks, and keep an exit in mind.

What should you tell 999?

Only call when it is safe. The operator will guide you, but police say these five things help most. If you are hiding and can’t talk, stay on the line. Knowing how to tell 999 exactly where you are saves time.

1. What is happening

Shooting, stabbing, a vehicle attack? Say what you saw or heard.

2. Where it is

Your location and where the attackers are now, including floor, room or platform.

3. Who and how many

Number of attackers, features, clothing, weapons and the direction they went.

4. Casualties

How many people are hurt and what kind of injuries you can see.

5. Building details

Entrances, exits and how many people may be inside or hiding.

What should you do when armed police arrive?

Armed officers may not know at first who is an attacker and who is a victim. Keep your hands visible at all times so they can see you are unarmed. Do everything they tell you. Don’t make sudden movements or gestures that could look like a threat, and don’t shout or wave at them. Stay as calm as you can; they will move you to safety when they can.

Do and don’t: a quick scorecard

Based on Counter Terrorism Policing and police force guidance. Green ▲ = do it, amber ▬ = only if it is safe, red ▼ = avoid.

How do you report suspicious activity?

If it is happening now or someone is in danger, call 999. Otherwise report it online through Action Counters Terrorism or call the confidential anti-terrorist hotline on 0800 789 321. Police say your identity is protected and you are not wasting their time. On trains, you can also text British Transport Police on 61016 for anything that isn’t an emergency. Not sure which number to use? See 999 or 101.

What is the UK terrorism threat level?

The Joint Terrorism Analysis Centre, based within MI5, sets the national threat level. There are five levels: LOW, MODERATE, SUBSTANTIAL, SEVERE and CRITICAL. It was raised from SUBSTANTIAL to SEVERE on 30 April 2026, meaning an attack is highly likely. The government’s advice is to remain vigilant and report any concerns to the police. Levels are reviewed regularly, so check MI5’s website for the current one.

What is Martyn’s Law?

Martyn’s Law is the Terrorism (Protection of Premises) Act 2025, which got Royal Assent on 3 April 2025. It will require those responsible for certain larger venues and events across the UK to prepare for a terrorist attack, regulated by the Security Industry Authority. It is not in force yet: the implementation period is at least 24 months. Heading to a gig? See our festival and concert safety checklist.

Frequently asked questions

No. Police describe it as advice for any firearms or weapons attack, such as a shooting or a knife attack in a public place. The same three steps apply whatever the motive.

Get yourself safe first, then call. Police advice is to tell them by calling 999 when it is safe to do so. If you are hiding, keep your voice low or stay silent on the line.

The anti-terrorist hotline (0800 789 321) and the online ACT form are confidential, and police say your identity will be protected. To report online extremist content anonymously, police point to the iReportIt app.

Stay out of the area, follow police instructions and let family know you are safe. If you are with someone who is unresponsive but breathing and it is safe to help, the recovery position can protect their airway until paramedics arrive.

Sources

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