In the UK, call 999 (or 112) when someone is in danger, a crime is happening now, or someone is seriously ill or injured. Call 101 to report a crime that isn’t an emergency, and NHS 111 for urgent medical help that isn’t life-threatening. On trains, text British Transport Police on 61016. To report a crime anonymously, call Crimestoppers on 0800 555 111.

Updated 27 September 2026 · Numbers checked against official sources · Save this page

Can’t speak on a 999 call?

Stay on the line. On a mobile, when prompted, press 55 and you’ll be put through to the police. How a silent 999 call works.

The six numbers to save in your phone

999

Emergency. Danger to life, crime happening now, serious injury or illness, fire. 112 also works.

101

Police, not urgent. Report a crime that has already happened, or ask the police for advice.

111

NHS, urgent but not life-threatening. Medical advice day and night.

61016

Text British Transport Police about anything on a train or at a station. Not for emergencies.

0800 555 111

Crimestoppers. Tell them what you know about a crime, 100% anonymously.

0300 123 2040

Report Fraud. Scams, fraud and cyber crime in England, Wales and Northern Ireland.

What’s happening? Find the right number

Helplines for support after a crime

Frequently asked questions

Yes. 112 is the European emergency number and connects you to the same emergency services as 999 anywhere in the UK.

Only if you have registered for the emergencySMS service, which is for people who are deaf, hard of hearing or speech-impaired. Everyone else should call, and use the silent 999 call if they can’t speak.

Yes. Calls to 101 have been free from landlines and mobiles since April 2020. You can also report most non-emergency crimes online to your local police force.

Stay on the line and tell the operator it was an accident. If you hang up, they may call you back to check you are safe.

Sources

Help from the people you trust, in one tap

These numbers reach the services. Safety App UK reaches the people close to you: an SOS sends your live location and live video to your trusted circle, and the map shows police stations and Ask for Angela venues near you. Free for 7 days, then £2.99 a month.

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